![]() This means a 1PC license can be activated 3 times during the license period, but only with our help." My 1 year licence (for 3 PCs) are not valid. Besides this, we can reset the key once during the license period. Of course we understand computers get replaced and reinstalled sometimes, so we offer a second activation after a while. ![]() after a week i wrote them from another email address, and then it took 4 minutes to get a reply here is the reply i got when i complained : "The 1PC license is for 1 computer during the license period. I contacted customer service with my cleverbridge reference number, and they asked for my serial key, so i sent them a copy of my receipt, and after that they ignored me. You are trying to activate your product key on more computers then you purchased a license for.” It should currently be active at 0 computers, but my wife and me both upgraded our computers, and i had activated HMP on my old one more than once because of re-install. ![]() I was trying to activate my hitmanpro/hitmanpro.alert but i got the message” The maximum amount of allowed activations has been reached. ![]() So I now have 17 months of subscription I cant use. I found out that Sophos now owned hitman so I contacted them, again no help, they would communicate with me and sympathetic to my claim but were unable to help me, said I need to contact surfright, they had no support ability for the product they own nor would they escalate this issue. Surfright on the other hand were not at all willing to respond to my emails asking for help. cleverbridge were really helpful and even contacted surfright on my behalf but couldn't help me any further. As I purchased it via a 3rd party website I contacted them. all attempts to get any product support was impossible. ![]() a message to surfright resulted in nothing. when attempting to activate after my second reinstall I got a message maximum activations reached. I had a 2 year subscription with this product, was fine till I needed to reinstall windows on my pc. ![]()
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January 2023
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